The External Coupon Linking section provides access to configuring the following functions:
This functionality allows you to accept coupons that have been issued against certain promotions.
An example of this would be using the barcode at the bottom of a receipt to offer a 4c/Litre discount on fuel.
Go to: Back Office > File > Sales > Promotions > Coupon Promotions > Add/Modify > Advanced > External Coupon Linking.
Once you have created the parameters you require for the coupons (dates, items etc.), this coupon will be activated when the scan code is scanned during a sale.
The External Description field is used to link Coupon Promotions in Idealpos to external coupon integrations so that the coupon is triggered correctly during a sale.
E.g. Talkbox for Idealpos Engage requires an exact alphanumeric case sensitive match of the coupon name configured in Talkbox to the coupon name configured in Idealpos.
The coupon names that are used in Talkbox aren't the desired coupon name that the store wants to use for the coupon in Idealpos.
Therefore, the "External Description: field can be used to link the Idealpos Coupon Promotion to the Talkbox Coupon via the External Description field.
To use this functionality, go to: Back Office > File > Sales > Promotions > Coupon Promotions > Add/Modify > Advanced > External Coupon Linking.
Within the External Description field, enter the Description of the Coupon Promotion as it appears in the External Coupon Integration, then save the Coupon Promotion.
The Coupon Promotion should now trigger during a sale via the External Coupon Integration.
E.g. Scan or enter the External Coupon in the sale using the External Coupon Integration and the Coupon will trigger.
Tip!
It is possible to restrict an External Coupon to specific Customer Types.
When configuring the Coupon, ensure that a Customer Type has been selected in the Customer Type field.
The Coupon Promo will only trigger when a Customer from the selected Customer Type has been added to the sale and the External Coupon scanned.
Attempting to scan or enter an External Coupon when a Customer from the selected Customer Type hasn't been entered into the sale will trigger the following prompt.
